Disability Employment Specialist - Surrey (Guildford)

· Surrey, British Columbia
Employment Type Full-Time, CBA, Permanent
Minimum Experience Experienced
Compensation $26.42 per hour

Position Summary:


Under the general supervision of the Associate Program Director or designated coordinator/manager, the Disability Employment Specialist assists clients with a disability to successfully acquire education, work, or play (leisure/recreation) in the community by determining appropriate interventions required to meet individual needs and situational requirements.


The Disability Employment Specialist provides a variety of day-to-day emotional and social support; teaches, demonstrates, and supports clients/candidates to acquire employment readiness, essential, leisure/recreation, and employment skills; facilitates community, education, and/or job placements; provides onsite community/education/employment coaching; provides advocacy, information, and access to community resources.

This position is delivering WorkBC employment services, in a center managed by one of our partner agencies, at the Guildford WorkBC Centre in Surrey. Please visit www.workbc.ca for more information on the types of services the program includes.


  • Evaluates client eligibility for programs and services; distributes financial supports necessary for client/candidate participation in programs and services.
  • Engages in goal setting and case planning activities with clients/candidates by performing duties such as interviewing clients/candidates to 1) identify and understand previous experience and 2) determine needs/wants, including administering informal, self-reporting Disability Related Needs Assessments (DRENA), and 2) to determine needs/wants (informal self-reporting process); document client/candidate’s needs, wants, and progress; assist clients/candidates to develop realistic goals; and identify and determine appropriate interventions, programs, or resources to help support clients/candidates to achieve their goals.  
  • Observes clients, identifies, and assesses potential emergency situations, and develops short-term strategies to deal with such situations. Reports medical, behavioral, and other problems as required.
  • Provides supportive counseling and behavioral management techniques to assist clients in establishing strategies to seek, obtain, and maintain employment.
  • Teaches client/candidate and provides coaching using a variety of instructional methodologies to enable the development of skills necessary for increased employability, personal independence, and/or participation in community education/leisure/recreation programs and services.
  • Assist clients to become ready for further education and/or self-employment. Assist in researching and applying for funding to support the payment of education and/or self-employment.
  • Ensure clients/candidates have access to the necessary skills and resources to engage in a job/community search process.
  • Facilitates the placement of clients/candidates by performing duties such as directly approaching community agencies and/or employers to identify and secure opportunities, explain wage subsidy information and placement terms to clients and community agencies/employers.
  • Follow up with employers and community providers to ensure education, community/work experience, employment/recreation/leisure placements, and agreements are established and maintained, and to monitor the quality of placements.
  • Ensure the sustainability of community and employment placements by performing duties such as onsite community/job coaching; access to supportive counseling and further skills building; and access to government incentives, i.e., wage subsidies.  
  • Builds and maintains relationships with various community networks including contractors, employers, and clients.
  • Completes and maintains accurate related records, documentation, and reports on client and job candidate progress.
  • Responsible for ensuring that relevant statistical, program, and student/participant reports are processed accurately, reflect professional quality, and adhere to established deadlines.
  • Achieves monthly and annual goals and objectives and maintains acceptable standards of service quality.
  • Performs other related duties as assigned.



  • Diploma in Social Sciences or a relevant allied health discipline.
  • Valid B.C. driver's license and use of a personal vehicle during working hours. Must be able to travel throughout the province.
  • Or other Qualifications determined to be reasonable and relevant to the level of work.
  • Must pass a criminal background check.
  • As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Open Door Group must be fully vaccinated for COVID-19. Proof of vaccination status will be required. 


Recent, related experience of two years in supporting people with disabilities in a helping profession and/or in providing employment readiness, essential skills, or employment services.


Skills and Abilities:

  • Demonstrated ability to apply a person-centered, strength-based approach to service delivery. Ability to observe and recognize changes in clients/candidates.
  • Demonstrated ability to meet the demands of a varied and large client load.
  • Demonstrated ability to work independently and in cooperation with others.
  • Demonstrated ability to communicate effectively, both verbally and in writing
  • Demonstrated ability to instruct, analyze, and resolve problems.
  • Conflict resolution and crisis intervention skills.
  • Knowledge of disability issues and resources.
  • Ability to accurately maintain client files and ability to proficiently use Microsoft Office programs and/or government databases.

How to Apply:

Please click the "Apply for this Job" button on this page, and follow the steps to enter your personal information and submit your resume and a cover letter explaining why you are suitable for the role. Please do not submit your application by emailing us.

Open Door Group values diversity and is committed to providing an inclusive work environment. We are looking for qualified individuals who represent, at all job levels, the diversity of the people we serve and encourage applications from Indigenous peoples, individuals of all genders and sexual orientation, origin and ethnic affiliations, disability, age, and religion.

We strive to ensure an accessible experience for candidates. If you require an alternative method to submit your application, please email us humanresources@opendoorgroup.org or contact us toll-free at 1 866 377 3670 and ask to speak with an HR representative.

Only short-listed candidates will be contacted.

Thank you for your interest in joining the Open Door Group team!

Thank You

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  • Location
    Surrey, British Columbia
  • Employment Type
    Full-Time, CBA, Permanent
  • Minimum Experience
  • Compensation
    $26.42 per hour